home / faqs /commercial

Commercial FAQ'S

COMMERCIAL FAQ's

Broadgate Energy’ mission is to operate an ethical business, building long term relationships with our clients by providing the highest possible standards of integrity, customer service, craftsmanship, and value for money. Broadgate Energy values both its clients and employees and will treat both with respect and dignity. It is Broadgate Energy’ objective to work with its clients to help them achieve their aspirations and manage their budget effectively, by providing advice, experience and knowledge, and quality of service. Broadgate Energy are committed to its own development as a contractor and as an employer. Teams will strive to build on their existing skills to meet the ever-changing needs of clients and staff alike.

Yes, the team will speak with you about the details of your project and will request the information we require to provide a tender. Should an in-person consultation with a visual inspection be required, this will also be arranged. Please let us know of the associated timescales we are required to work to at the point of requesting tender so that we can work efficiently for you.

Broadgate Energy will attend call-outs free of charge but do not provide free surveys. If you require a non-standardised installation, Broadgate Energy will appoint a Project Manager who will be responsible for a visual inspection at your site prior to works commencing. Your Project Manager will discuss your requirements and advise you how your installation can be implemented.

Broadgate Energy are fully qualified electricians with years of electrical experience, we are certified by a variety of trading trust companies such as Electric Side and City & Guilds.

Broadgate Energy has experience working on various large-scale projects, including commercial installations, electrical system upgrades, and complex electrical designs. They tailor their services to meet the specific needs of each project.

Yes, Broadgate Energy provides emergency call-out services. They offer 24/7 support to address urgent electrical issues promptly and efficiently

Broadgate Energy accepts various payment methods. The specific methods available may include bank transfers, credit/debit cards, and other options. It’s advisable to confirm the accepted payment methods directly with them.

The cost of electrical works varies depending on the scope and complexity of the project. Broadgate Energy provides detailed quotations based on your specific requirements. They aim to offer competitive pricing without compromising on quality.

Broadgate Energy strives to accommodate your scheduling needs promptly. While exact wait times can vary based on current demand and project complexity, they aim to minimize delays and keep you informed throughout the process.

Changes to agreed services can be made, but it’s essential to communicate any modifications promptly. Broadgate Energy will assess the impact of changes on the project scope, timeline, and cost, and provide updated terms accordingly. Clear communication ensures that all parties are aligned and that the project progresses smoothly.

Yes, Broadgate Energy maintains comprehensive insurance coverage to carry out electrical work safely and professionally. This insurance provides peace of mind to clients, ensuring that projects are completed with due diligence and accountability.

The minimum duration for emergency lighting typically refers to how long the lights can operate during a power outage. Regulations often require emergency lighting to function for at least 3 hours to ensure safe evacuation. Broadgate Energy can advise on the appropriate duration based on your specific requirements and compliance standards.

The difference between UGR22 and UGR19 lies in the level of glare:

  • UGR22: Indicates a moderate level of glare, suitable for areas where visual tasks are less demanding.

  • UGR19: Indicates a lower level of glare, suitable for areas requiring high visual accuracy, such as offices or control rooms.

Broadgate Energy can help determine the appropriate UGR level for your specific environment to ensure optimal lighting conditions.

Yes, Broadgate Energy can provide a project tender. They will discuss the project details with you and request the necessary information to prepare a tender. If an in-person consultation or visual inspection is required, they will arrange that as well.

Broadgate Energy operates in United Kingdom and the surrounding areas, including Leighton Buzzard, Olney, Woburn Sands, and Towcester.

No, Broadgate Energy offers a wide range of services beyond electrical installations. Their offerings include electrical inspections, testing, maintenance, and other related services.

The British Standard 18th Edition refers to the 18th Edition of the IET Wiring Regulations (BS 7671), which sets the standards for electrical installations in the UK. It covers the design, installation, and maintenance of electrical systems to ensure safety and compliance.

Broadgate Energy is committed to completing projects on time. They provide clear timelines and keep clients informed throughout the process to ensure timely completion.

Yes, Broadgate Energy offers ongoing maintenance services to ensure the continued safety and efficiency of your electrical systems. They can schedule regular inspections and address any issues promptly.

Payment terms are typically agreed upon before the commencement of work. Broadgate Energy will provide details on payment schedules, which may include deposits and final payments upon completion. It’s recommended to discuss payment terms during the initial consultation.

Yes, paying for checks is important even when no issues are found. Regular inspections ensure that your electrical systems are safe and compliant with regulations, potentially preventing future problems.

Work can typically be booked during standard business hours. For urgent or emergency services, Broadgate Energy offers 24/7 support to address critical issues promptly.

Yes, Broadgate Energy can provide an estimated quote. After discussing your project details and requirements, they will prepare a detailed written proposal outlining the scope of work and associated costs. This ensures transparency and helps you make informed decisions.

Ordering your own materials may offer cost savings in some cases. However, it’s crucial to ensure that the materials meet the necessary specifications and quality standards for the project. Broadgate Energy can provide guidance on suitable materials and may offer procurement services to ensure compatibility and compliance.

Yes, Broadgate Energy can provide access to their certifications upon request. This transparency allows clients to verify their qualifications and ensure that the work meets industry standards and regulatory requirements.

More Faqs

Customer Testimonial

“Broadgate Energy engineers understand the importance of compliance and safety, and they get the job done with minimal disruption to tenants. It’s great to have a dependable team I can trust—highly recommended for any landlord.”

Emily Thatcher

nest
yell
eca-1
electric-safe
gas-safe